THE COMPANY TERMS & CONDITIONS
1. DEFINITION
(a) THE Company means Ambiente Systems Ltd, of Heritage House, Unit 1 Woodside Lane, Bell Bar, Hertfordshire, AL9 6DE.
(b) THE Purchaser means the person, firm or company named upon the Company’s form of Invoice
(c) ‘GOODS’ means the articles or things or any of them described in the Company’s form of Invoice/quotation.
(d) ‘ORDER’ means the order placed by the Purchaser for the supply of the goods.
2. APPLICATION
(a) THE Company’s conditions set out below are to the exclusion of all other conditions, and are incorporated into every offer, quotation and acceptance of a contract of sale to supply goods or services.
(b) THE Company will not be bound by any variation or addition to these conditions unless agreed, placed in writing and signed by a director. No agent or person employed by, or working with the Company in any capacity has any authority to alter the conditions, except as laid out in 2(a).
3. ORDER ACCEPTANCE
(a) ALL quotations provided by the Company, and prices included within, remain open for acceptance for a 90 calendar day period from the date shown on quotation
(b) WHERE there have been later quotations provided by the Company of the same project, the 90 day period runs from the date shown on the most recent quote.
(c) ACCEPTANCE of a quote must be made by return of a completed confirmation of order, provided by the Company. Signature by the Purchaser binds them to the Company’s terms and conditions.
(d) ANY discrepancies contained in the quotation must be notified in writing to the Company before confirmation of order is signed, and acceptance takes place. After acceptance of a quote the Company is entitled to assume all details contained within the quote are a correct and accurate description of the Purchaser’s requirements.
(e) IF the Purchaser cancels his contract with the Company after a signed confirmation of order has been placed, the Purchaser will be liable for any costs incurred in the processing of the said order, including any work already carried out, and in particular the cost of design work if already commissioned.
4. PRICING
(a) THE price of goods and services provided by the Company shall be the Company’s quote price, unless altered by written confirmation, signed by a director.
(b) PRICES are quoted excluding VAT, unless otherwise explicitly stated.
5. INVOICES & PAYMENT
(a) PAYMENT for goods and/or services shall be made in full by the Purchaser to the Company no later than 30 days from the end of the month of the invoice date. This clause is applicable only to approved credit accounts and is subject to the terms of the credit agreement between the Purchaser and the Company.
(b) IF the Purchaser defaults in payment the Company may, without prejudice to any other right or remedy available to the Company, cancel the contract and cancel any other orders received from the Purchaser.
(c) IF the Purchaser fails to pay in full for the goods by the time stipulated in clause 3(a) set, without prejudice to Its rights in respect of such failure, the Company shall have the right to charge interest on a daily basis on all overdue amounts at 4% p.a. above the base lending rate (the “base rate”) and any deliveries of goods under any contract with the Purchaser may be suspended. If an invoice is not paid on the Due Date, all other invoices rendered by the Company shall thereupon be deemed due and immediately become payable in full.
6. RETENTION OF TITLE
(a) TITLE in all goods delivered by the Company will remain vested in the Company and shall not pass to the Purchaser until the Purchaser has paid in full to the Company all sums due to the Company from the Purchaser under or arising from any transaction, or sale or any account whatsoever, notwithstanding that the delivery has already taken place.
(b) THE Company as a supplier shall be entitled to all rights of access to the Purchaser’s premises to enforce its rights hereunder.
(c) UPON the happening of any one of the following events, Including the levying of any distress or the making of any composition with its creditors, or the commencement of any proceedings which could lead to bankruptcy, liquidation or the appointment of a receiver or manager of the Purchaser, all sums in respect of goods delivered by the Company to the Purchaser or arising from, or under any transaction sale account whatsoever shall become due immediately and the Company may enter the premises of the Purchaser to recover the goods in accordance with clause (b) above
7. RISK
(a) UPON delivery of goods the Purchaser bears all responsibility for risk of loss or any damage to said goods, from whatever cause with exception to the following circumstances
(b) THE Purchaser must carry out a careful examination of goods on arrival at the Purchaser’s premises, or designated site for delivery. Acceptance of any goods will be deemed to constitute acceptance of goods in good condition and as in conformity with Purchaser’s order.
(c) THE Company shall not accept liability for goods alleged to be damaged in transit unless the Purchaser shall inform the carrier and the Company, in writing, within 3 days of delivery of the goods.
(d) THE Company shall not accept liability for alleged short deliveries unless (i) the Purchaser has signed for the goods from the carrier as unexamined and (ii) the Purchaser gives notice to the Company in writing within 3 days of delivery.
8. DELIVERY
(a) ALL times indicated by the Company for delivery shall be construed as estimates only, and the Company shall not be held liable for any damages or loss howsoever incurred from any delay in delivery, howsoever arising.
(b) ONLY where as expressly agreed in writing does the Company bind itself to deliver on any given date, and the delivery date, whether expressly agreed or not, shall be extended by a reasonable time if delay is due to any circumstances beyond the reasonable control of the Company.
9. WARRANTY
(a) THE Company warrants that, subject to exclusions listed below, goods supplied by the Company will match their specification at the time of delivery, and at the time of delivery be free from defects for the following periods of time
(i) ‘AMBIENTE’ underfloor heating pipe: 30 Years
(ii) IN regard to all other components not being manufactured by the Company, the Purchaser shall only be entitled to the same warranty or guarantee as is received by the Company from the manufacturer.
(b) THE Company shall be under no warranty or bound by any condition or guarantee for any goods supplied for which payment in full has not been received.
(c) THE Purchaser shall not be allowed to withhold payment by reason of an alleged minor defect.
(d) A claim from the Purchaser, based upon defective goods, or delivery of goods which fail to meet the Company’s specification, must be notified to the Company, in writing, within 7 days from receipt of goods OR where defect or failure was not apparent upon reasonable inspection, notice is to be given within a reasonable time upon discovery of defect
(e) WHERE the Company Is not notified of any defect and the goods delivery has not been refused, the Purchaser will have no right to reject the goods, and the Company shall not be held liable for any defect. The Purchaser shall be bound to pay in the full the price of goods.
(f) WHERE the Purchaser believes Goods to be faulty, the Company will, in line with statutory rights, arrange for repair or replacement at no cost to the Purchaser if the Goods are confirmed to be defective. In cases where an advance replacement is requested, the Purchaser may be charged for the replacement Goods and delivery costs pending inspection of the original Goods. If, following inspection by the Company or the manufacturer, the Goods are confirmed to be faulty and covered by warranty, the Purchaser shall be reimbursed in full for the replacement and delivery costs. If the Goods are found not to be faulty and the issue is determined to be due to incorrect installation, misuse, or user error, the Purchaser will remain liable for the cost of the replacement and associated delivery charges.
10. RETURN OF SURPLUS GOODS
(a) NO goods may returned to the Company without prior agreement.
(b) A 25% handling charge is applied to all returned goods.
(c) THE Company shall not accept the return of any specially ordered goods and in this context ‘specially ordered’ shall means goods ordered especially by the Company for the Purchaser and not normally held by the Company in stock.
(d) ANY returned goods must be in original packaging and in a re-saleable condition.
11. INSTALLATION
(a) THE Company is supply only, under no circumstances will it undertake to fit, repair, pressurise or test underfloor heating systems. Where the Purchaser desires such services, the Company may supply details of a company/partnership who would undertake to carry out such works.
(b) IT is the responsibility of the Purchaser to obtain any required planning permission and to ensure that the work to be undertaken complies with building regulations including any local building code.
(c) THE Purchaser shall bear ALL liability for any damage relating to or occurring from the installation of electrical goods and plumbing works, unless it is proven that such damage arises from goods which were defective at the time of delivery, where the Purchaser, or any of its agents had no knowledge of the fault.
12. DAY WORK & VARIATIONS
(a) SHOULD the Company be required to carry out additional works on site or incur waiting time, then these will be charged on a day work basis as follows:
Normal working hours @ £30 per hr
Travelling time @ £30 per hr
Over time hours @ £45 per hr
Mileage @ £0.80p per mile
Materials and Plant @ cost + 25%
13. FORCE MAJEURE
(a) THE Company shall not be liable to the Purchaser to the extent that fulfilment of its obligation to the Purchaser has been prevented, hindered or delayed by force majeure as hereinafter defined and without limiting the generality of the foregoing the Company shall be entitled to cancel delivery in whole or in part when it is delayed in or prevented from making deliveries by strikes, lock-outs, trade disputes or labour troubles or any case beyond the Company’s control including, but without limitation, Act of God, embargo, or other Government Act., regulation or request, fire accident, war, riot, delay in transportation, inability to obtain adequate labour, materials, or manufacturing facilities (‘force majeure’) and the Company shall not be bound to obtain in the market goods with which to replace goods delivery of which has been cancelled as a result of any said events.
14. APPLICABLE LAW
(a) THIS contract is governed by English Law and the English Court alone shall have exclusive jurisdiction in the event of any dispute between the parties. Notwithstanding the provision of clauses the purchaser shall bear the risk of any loss or damage to or deterioration of the goods from whatever cause upon delivery thereof.
VAT Registered Number: 192063513
Ambiente Systems Limited is registered in England and Wales as a limited liability company. Registered Number: 13557652.
Registered Office: Building 15, Gateway 1000, Arlington Business Park, Stevenage, Hertfordshire SG1 2FP.